Frequently Asked Questions
Everything you need to know about shopping at AD Tech Store.
Do all electronics come with a warranty?
Yes, every product sold at AD Tech Store includes a standard 12-month manufacturer warranty. We also offer extended protection plans for select high-end devices at checkout.
What is your return policy for opened items?
We offer a 30-day return window. If the item has been opened, it must be returned in its original packaging with all accessories included. A small restocking fee may apply to certain categories like laptops or cameras.
How long does shipping take for domestic orders?
Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express shipping options are available for delivery within 1-2 business days.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times vary by location and are calculated automatically at the checkout page.
Are the products sold on your site brand new?
Absolutely. AD Tech Store only sells brand new, factory-sealed electronics. If we ever offer refurbished items, they will be clearly labeled in a dedicated 'Certified Refurbished' section.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, Apple Pay, and Google Pay. We also offer flexible financing options through Klarna and Affirm.